The AVILOO Battery Warranty
Extra Reassurance Behind the Battery, at No Extra Cost
The battery is the one part of a used EV you cannot see. A TÜV Certified battery test tells you its true health today. On a qualifying test, the AVILOO Battery Warranty goes one step further and puts money behind that result: £2,700 of cover if the battery later degrades faster than it should.
It is provided by AVILOO directly, included free with a qualifying test, and it cannot be bought on its own. If you are buying, owning, or selling a used EV, it is real, tangible reassurance that the number on the certificate is one you can rely on.
What It Pays, and When
If the battery degrades faster than expected and its State of Health falls below the individually calculated threshold for that specific vehicle within the cover period, you can claim a fixed £2,700 payout, provided by AVILOO.
That threshold is worked out for your exact car from its own test data, not a flat figure applied to every EV. The warranty is there for the unexpected: a battery that drops away faster than it should. It is not there for the slow, normal fade that every battery goes through with age and mileage.
The Cover, in Plain Terms
- £2,700 payout, a fixed sum shown on the certificate, provided by AVILOO
- 12 months or about 12,400 additional miles from the day the certificate is issued, whichever comes first
- Tied to the vehicle's VIN, not to a person
- One payout per vehicle
Because the cover follows the VIN rather than the owner, it stays with the car.
It Transfers to You When You Buy
If you buy a used EV that already carries the warranty, the remaining cover transfers to you as the new owner. You inherit the protection that came with the car.
One honest point worth knowing: the cover sits with whoever holds full legal title to the vehicle. If you buy on PCP, HP, or another finance agreement, the finance company technically owns the car until you have paid it off, so you would not be able to claim as the "Owner" until the vehicle is fully yours. If you own the car outright, the cover is yours to use for the rest of its term.
How a Claim Works
The process is designed to be straightforward.
- You arrange a validation retest. If you think the battery has degraded beyond its threshold, you book a follow-up AVILOO test to measure it. You pay for this test up front, and AVILOO reimburses the cost if your claim turns out to be valid.
- AVILOO checks the result against your vehicle's threshold. The payout applies only if the retest confirms accelerated degradation below the forecast for your specific car.
- You submit the claim within 14 days of that validation test. If it is valid, AVILOO pays the £2,700.
You deal with AVILOO directly throughout. Full terms are in the AVILOO Battery Warranty terms and conditions.
What It Does Not Cover
No overclaiming here. The warranty is deliberately focused, so it is worth being clear about what falls outside it:
- Normal, gradual degradation. Every battery fades slowly with age and use. That is expected, and it is not what this covers.
- Anything the manufacturer is responsible for. If the degradation is already covered by an active manufacturer battery warranty or an active recall, the manufacturer is the primary remedy. This cover complements that; it does not stack on top of it.
- Commercial use, such as taxi, private hire, ride-hailing, or similar high-intensity work.
- Physical, mechanical, or safety failures, and damage rather than degradation.
- Temporary cold-weather range drops, which recover as it warms up and are not the same as a battery losing capacity.
- Pre-existing conditions present before the cover began.
It Works Alongside the Manufacturer Warranty
The AVILOO Battery Warranty complements your manufacturer's battery warranty. It never replaces it. It is most valuable on exactly the cars most people are buying used: EVs a few years into their life, where the original warranty is running down or the mileage cap is getting close. For those cars, fresh cover tied to an independent, TÜV Certified result is precisely the reassurance that is otherwise missing.
It All Starts With the Test
The warranty comes free with a qualifying test. It is not something you buy or add on.
- A £100 TÜV Certified test gives you an independent, cell-level read on the battery's true health
- A qualifying test includes the £2,700 AVILOO Battery Warranty automatically, at no extra cost
See what is on the certificate · Why independent testing matters
For Dealers
Selling a used EV means asking a buyer to trust the one component they cannot inspect. Handing them an independent, TÜV Certified certificate answers that, and a qualifying test also carries the £2,700 AVILOO Battery Warranty at no cost to you or your buyer. Offering both builds confidence on the forecourt and helps move EV stock faster.
For dealers, the test is £35, and the warranty comes with every qualifying test automatically. Claims go directly to AVILOO and never touch your aftersales team.